From the Factory to the Client - Create Your Brand Made in Italy

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Return condition


All items Wiki Shop produced and distributed directly from the factory to the end user, reseller or distributor, undergoes a quality control impeccable. The customer is protected at 100%, each product can be replaced within 14 days from delivery date.

Return Contact 

Wiki Shop Srl
Via Ippolito Rosellini 11, 56124 Pisa - Italia
Tel. 39 050 9711489
Mail:  info@wikishopsrl.com



Who is allowed to make returns:

The right of withdrawal is a service that can only be use by the end-user customer, excluded are resellers, distributors , corporate as well as all subjects who buy to resell or distribute our products .

Conditions of the Return Authorization:

The return is authorized only if the returned items, exclusively authorized by Wiki Shop Srl. are:
unused, in their original packaging, with the identification label of the product, with all the documentation as well as any accessories.
It is essential that products are undamaged and unused, with no signs of damage of any kind.

The articles in Promotion:

The items on promotion or sold with special offers or different prices from the price list can not be refunded in any form sostiuiti it .

Products Tribute:

All items that complete the order without excluding anyone got promoted if the return is authorized , must be returned along with the order made in this case called .

Custom made products / Personalized products:

Returns are not accepted on custom items or substitutions or identification marks applied for or commissioned by the customer , we do not accept returns of any kind about furniture, armchairs , sofas, cash counters , displays and everything that is produced on demand and consequently reallizzato at the express request of the customer.
The coatings of woods and sky are considered in all respects customizations requested by the customer and is not refundable in any case because products specially made
The customer agrees in all its parts unconditionally these clauses , if the customer has second thoughts later lose the deposit as a payment required Payment Start and released at the Wiki Shop with nothing to expect in any shape you desire .
The images published on our sites are actually corresponding to the items in question , complementary accessories within the images of the items are always excluded unless specifically indicated in the descriptions of the same page dell'articoli reference ( in any doubt is the customer's responsibility and make sure to request in writing to the company before purchasing any specifications that may be unclear ) .

Management costs made:

All costs of shipping and handling are delivered to the user, on returned items accepted by the user will have an additional cost of 10 % of the order value to handle the order again , these costs already incurred by ' company up to the time of the order is attributable to :
( administrative order, order management logistics , warehouse management product management, procurement management, quality control, processing orders for shipment).