From the Factory to the Client - Create Your Brand Made in Italy


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Cookie Policy

In order to make it as comfortable as possible your visit to our website, for the presentation of our range of products we use cookies. It is small aggregates of text recorded locally in the temporary memory of your browser, and then in your computer, for varying periods of time depending on the need and generally comprised between a few hours and a few years, with the exception of cookies profiling the maximum duration of 365 calendar days.
Using the cookie you can be recorded in a semi-permanent information about your preferences and other technical data that allow easier navigation and greater ease of use and effectiveness of the site. For example, cookies may be used to determine whether there has been any contact between your computer and our website to highlight the news or keep the information "login". At your warranty, it is identified only the cookie stored on your computer.

Types of Cookies - This site makes use of four different types of cookies:

1. Cookie essential technical

These cookies are necessary for the proper operation of the site. Navigate through the pages, sharing our content, storage of your credentials to speed entry to the site and to maintain your preferences and credentials while browsing. Without these cookies we can not provide the services for which users access the site.

2. Cookie statistical and performance

These cookies allow us to know how visitors use the site, so to be able to evaluate and improve the performance and prioritize the production of content that best meet the information needs of our users. For example, let you know what pages are most and least popular. Take into account, among other things, the number of visitors, time spent on the site by the average user and the mode of arrival of these. In this way, we know what works well and what improvements, as well as ensure that the pages to load quickly and is ok. All information gathered by these cookies is anonymous and not linked to personal information. To perform these functions in our sites we use third-party services that anonimizzano making data not traceable to individuals (so-called "single-in"). Where there are services that are not completely anonymous, you will find them listed among the third-party cookies, for which you can opt out, to guarantee your privacy.

3. Cookie for user profiling and targeting advertising

These cookies allow you to serve ads on the user and their respective interests. They are also used to limit the number of views of the same ad and for evaluating the effectiveness of advertising campaigns.
They are placed by Wiki Shop Srl through technical platforms of our partners advertising sales and contribute to our investment in Web sites, allowing us to adequately fund the maintenance of services and their technological evolution. They can also be used to show you relevant ads on other websites you visit.
The cookie actually set can change at any moment because of the technical strategies of advertisers and their technical representatives then, instead list them, we denote the corresponding company authorized to provide advertising on our sites.

4. Cookies functional profiling of third parties

In this category fall both cookies delivered by subject partner of Wiki Shop Srl and known to it, and cookies provided by third parties not directly controlled or controlled by Wiki Shop Srl.
Cookies from our partners allow us to offer advanced features, as well as more information and personal functions. This includes the ability to share content through social networks, access to services of video streaming and CDN networks on which we host our content. These services are mainly provided by outside hired or knowingly complemented by Wiki Shop Srl. If you have an account or if you use the services of such person on the other sites, they may be able to know that the user has visited our sites. Using data collected from these external operators through cookies is subject to their privacy policies and thus identify those cookies with the names of those individuals listed in the management tools available in the cookie section of this Policy. These include cookies registered by the major social networks that allow you to share the articles of our sites and publicly express the appreciation for our work.
Cookies do not come from partners of Wiki Shop Srl, cookies are conveyed without the control of Wiki Shop Srl, by third parties who have the opportunity to intercept the user during his navigation even outside sites Wiki Shop Srl. These cookies, typically profiling, are not directly controlled by Wiki Shop Srl which therefore can not guarantee the use that third parties are owners of the information collected.

Acceptance and renunciation of cookies

Continuing the navigation on this site by closing the clamp information or clicking on any part of the page or by scrolling to highlight additional content, we accept the Cookie Policy of Wiki Shop Srl and will be set and collected cookies. In case of rejection of cookies by abandonment of navigation, any cookies already registered locally in your browser will remain registered but there will no longer be read or used by the Wiki Shop Srl until the next and possible acceptance of the Policy.

Acceptance and waiver of consent for the processing of data

The 'list of those responsible for the processing of data in this communication may be consulted at the Registered Office of Wiki Shop Srl in Via Ippolito Rosellini 11 - 56124 Pisa; the exercise of rights under Art. 7 of Legislative Decree 196/03 can be exercised through a specific message by mail addressed to the same companies, or through the mail box dedicated:


(a) the offer and sale of products on the website are governed by these general conditions of sale.

(b) products purchased on the website (owned by the Wiki Shop S.r.l., are sold by: Wiki Shop S.r.l., Via Ippolito Rosellini 11 - 56124 Pisa, P.IVA: IT02215580503

(c) purchase transactions are settled, inter alia, by the provisions of Legislative Decree No. 206 of 6.9.2005.

(d) the term "customer" refers to the buyer of goods purchased from us.

(e) "Contract" refers to the contract between the parties for the sale and purchase of goods incorporating these terms and conditions.

(f) the term "goods" or "product" refers to any item purchased from us.


1.1 all contracts will be concluded directly by accessing the website corresponding to the address, where the customer may terminate the contract for the purchase of the asset and/or product carefully following directions and procedures.

1.2 these general conditions of sale are an integral and essential part of the contract of sale, for that reason they must be examined on-line by the client, before completing the purchase process. Forwarding the confirmation of order, therefore, implies full knowledge thereof and its total acceptance.

1.3 the General conditions of sale can be updated or changed at any time by Wiki Shop S.r.l. which will be communicated through the pages of the web site. The customer undertakes and agrees to have them printed and conservation.

1.4 the customer, by sending an electronic confirmation of your purchase order unconditionally accepts and undertakes to observe, in their relations with Wiki Shop S.r.l., the General conditions of sale, including the payment terms set out below, stating that they have read and accept all of the information provided to him.

1.5 Wiki Shop S.r.l. is not bound by various terms and conditions unless previously agreed and accepted in writing.


2.1 all the selling prices of products displayed and indicated on the website do not include the TVA. (value-added) Italian and all other taxes, and in particular for what concerns the sale outside the EU, the customer will be responsible for any taxes and/or local tax on your purchase. The tax, if applicable will be shown on the invoice and on the final page of the payment, before you enter your payment information.

2.2. the total cost of shipping and transport to the place where the customer is borne by the buyer.
2.3 the purchase contract becomes effective by the exact compilation and the consensus expressed in purchasing through the accession date "on line", except in the proper order of payment, the goods or the goods supplied to the customer remain the property of Wiki Shop S.r.l., until the total extinction of the debt (retention of title which is deemed accepted and signed by the exact compilation and the consensus expressed in purchasing through the accession date "on line".

2.4 the customer can pay your order using the payment methods listed on-line at the time of purchase. The payment must be made online through advance bank transfer, cheques, paypal and credit cards. For other forms of payment, you can contact directly the company. In all cases, the delivery will fail unless we receive confirmation that the payment was made and posted by the company.

2.5 In case of errors generated by the computer system (e.g. incorrect pricing), Wiki Shop S.r.l. reserves the right not to process your order, cancel your order or do not accept the order, even in the case of payment by the buyer, in the latter case the Wiki Shop S.r.l. and dealing with a non-acceptance of order will return the amount cashed.


3.1 Wiki Shop S.r.l. will replace the carrier/shipper, with this continued delivery, products selected and ordered to be transported to the customer at the address indicated by him. Times and delivery dates may be provided in the website or directly to the customer are not guaranteed, are purely for informational purposes only and may vary due to external factors not controllable.

3.2 the goods will be delivered within the time limits referred to in art. 54 of d.Lgs. 206/06. No responsibility can be attributed to Wiki Shop S.r.l. for delay or failure to deliver due to force majeure or unforeseeable circumstances.

3.3 the customer is obliged to ensure, on receipt, the conformity of the product delivered to him with the order placed: only thereafter, and unless, of course, the right of withdrawal, the customer must sign the documents received. The customer must notify us promptly and in any event within 24 hours of receipt of the goods, any damage suffered by them during transport or sign "subject" to the courier.

3.4 risk of loss or damage is transferred to the customer at the time of shipment. The ownership of the goods remains with us until you have received from the customer the complete payment of all amounts due. The customer shall be responsible for the safe storage and insurance of all goods our property. The customer is not entitled to resell the goods until full payment has been made of the same.


4.1 the customer warrants that all information requested at the time of ordering goods online are accurate and complete in all respects and that this information about the customer and/or the person issuing the order and not to any third parties.

4.2 when you execute an order on line, the order confirmation issued by the company authorizing the payment by credit/debit card does not constitute acceptance of the order by us. Wiki Shop S.r.l. reserves the right to control any discrepancies and the order will be confirmed only after verification.

4.3 Wiki Shop S.r.l. reserves the right not to consider binding order in the case of any processing error due to technical reasons or other reasons beyond our control.

1. the customer shall purchase the products listed in the electronic catalogue prepared by in the existing quantity or availability in stock. Please note that the database is updated in real time but every 72 hours. For this reason, if the product purchased by the customer on is no longer present in the store and not otherwise available within the deadlines provided for in art. 54 d.Lgs. 206/06 the company is committed (written notice pursuant to art. 54 d.Lgs. 206/06, para II) to refund in the shortest time possible (and in any event no later than 30 days) the value of the transaction and not expenditure provided for the payment of the supply.

4.4 Products photographs and content in the categories of: furniture, utensils and equipment are only approximate. That is because the items are always personalized and they are produced only after the customer's order. Orders , payments ( advances and saldes) for these personalized items can not be returned or refunded. Therefore, if you decide not to take the customized item or items or promotional, ordered by the customer to Wiki Shop Srl, payments will be totally lost.


5.1 Wiki Shop S.r.l. assumes no liability for disruptions due to force majeure such as, but not limited to, accidents, explosions, fires, strikes, lock-outs and/or earthquakes, floods and other similar events that would prevent, in whole or in part, to execute within the time agreed by contract.

5.2 Wiki Shop S.r.l. will not be liable to any party or any third party for damages, losses and costs sustained as a result of the non-execution of the contract for the reasons mentioned above, the customer is entitled only to the refund of the price paid.

5.3. Likewise, the company Wiki Shop S.r.l. is not responsible for any misuse and abuse which may be made by third parties, credit cards, cheques and other means of payment, upon payment of the products purchased., in fact, at any time of the purchase procedure is in a position to know the credit card number of the customer which, by opening up a secure connection, is transmitted directly to the Manager of bank service.

5.4 the company Wiki Shop S.r.l. is closely following the procedures required by Directive 95/46/EU as transposed by Legislative Decree No. 196 of 30 June 2003 for the processing of personal data and, for the protection of consumers in respect of distance contracts, Directive 97/7/EC as transposed by Legislative Decree 22 May 1999, n. 185.
The customer declares to have read the information provided pursuant to art. 10 Law 675/1996, at the time of filling online forms needed to complete their purchases and that these data will be used for purposes strictly connected and instrumental to managing relations with the compilante (internal statistics, feedback of liking, acquisitions preliminary information aimed at the conclusion of an agreement or the provision of a Shop, etc.) and purposes connected with obligations required by law.
In accordance with law 675/96, the customer also declares to know that if you are registering is expressly permitted by him, the data provided could be used for promotional, marketing and sales as well as for statistics through consultation, processing or comparison.


6.1 the customer undertakes and commits, once the purchase procedure "on line", to print and keep the present general conditions, which will have already seen and accepted as an obligatory step in purchasing, as well as the specifications of the product object of purchase, in order to meet in full the condition referred to in art. 52 and 53 of the d.Legislative Decree. 206/06.

6.2 is made strict prohibition to insert false data, and/or invented, and/or fancy, the registration process necessary to activate the process against him for the execution of this contract and its further communications: the data and the e-mail must be exclusively their real personal data and not to third persons, or fancy.

6.3 is expressly forbidden to insert data from third parties. Wiki Shop S.r.l. reserves the right to prosecute any infringement or abuse, in the interest and for consumer protection.

6.4 the customer indemnifies Wiki Shop S.r.l. from any responsibility deriving from the issue of tax documents incorrect due to errors related to the data provided by the customer, having himself sole responsibility for the proper insertion.


7.0 The customer may not exercise the right of withdrawal of their articles in the following categories:

Chairs, Shampoo, furniture and furnishings in general, equipment in general should be prodottte and consequently made at the express request of the customer, generally custom items on request, items changed on request of the customer and / or coated imitation leather, leather, formica or materials used for customizations at the express request.

7.1 pursuant to art. 64 of Legislative Decree. 206/06 the customer may exercise the right of withdrawal and return the product received, subject to the terms and conditions below.

7.2 the customer for any reason you feel satisfied with your purchase, has the right to withdraw from the contract, without penalty and without giving any reason within 14 days after the date of receipt of the product purchased, sent, within the above time limit, of a written notice of termination
(a) by registered letter with acknowledgement of receipt to the following address: Wiki Shop S.r.l.,Via Ippolito Rosellini 11 - 56124 Pisa

(b) by fax (to number + 39 0506179177) or an e-mail to the following e-mail address (, provided that such notification is confirmed within 48 hours by registered letter with acknowledgment of receipt referred to in point (a).

7.3 if he or she exercised the right of withdrawal in the manner referred to in item 7.2, the customer must return the product within and no later than the 15th business day of receiving the product, through direct delivery or shipment to Wiki Shop S.r.l., Via Ippolito Rosellini 11 - 56124 Pisa. All costs of returning products shall be borne by the customer. All items must be returned intact and in the same State in which they were received, with the original packaging.

7.4 in case compliance with all conditions and obligations of consumers provided for under points 7.2 and 7.3, the firm Wiki Shop S.r.l.. will refund the purchase price minus the shipping charges incurred, minus any costs incurred relating to the refund from Wiki Shop S.r.l., with currency equal to the 14th day following the date on which had knowledge of the exercise of the right of withdrawal by the consumer.

7.5 Products photographs and content in the categories of: furniture, utensils and equipment are only approximate. That is because the items are always personalized and they are produced only after the customer's order. Orders , payments ( advances and saldes) for these personalized items can not be returned or refunded. Therefore, if you decide not to take the customized item or items or promotional, ordered by the customer to Wiki Shop Srl, payments will be totally lost.


8.1 the customer may choose between different modes of payment:

Visa, Mastercard. The payment is verified instantly by the Bank (through IWBank) and the order goes immediately to be worked.

Payment with Paypal is verified instantly and the order goes immediately to be worked.

* OFF LINE PAYMENT via Bank Transfer
In this case, the order will be executed immediately upon receipt of confirmation from the Bank or the receipt by fax the payment claim. Choosing this payment method, being necessary the necessary checks, processing time and higher order management.

Bank details:

Bank: Unicredit banca di Roma ag. Di Cascina
The beneficiary must by: Wiki Shop S.r.l.
IBAN: IT 35 F 02008 70951 000101593173
The reason for a return must indicate the order number (if made online), the order date, the name and surname of the payer.
Once we accept the transfer, send via email/fax the payment proof to expedite the delivery of the goods.

* OFF-LINE PAYMENT by cheque



The obligations assumed by the customer pursuant to art. 7 (customer obligations), as well as the guarantee of successful completion of the payment that the customer makes with the means of art. 2, have essential character, so to express, the Pact, failure by the customer, only one of these bonds will result in the termination of the contract pursuant to art. 983 c.c., without need of pronouncement, without prejudice to the right for the company Wiki Shop S.r.l. to take legal action for damages for the further damage.


10.1 any dispute concerning the interpretation, application, enforcement and breach of contracts concluded purchase on-line via the website is subject to Italian jurisdiction: these terms and conditions are, to the extent not expressly provided for, the conjunction of the civil code and Legislative Decree 185/06.

10.2 To any dispute between the parties relating to this Agreement wil be competent the Court of Pisa - Italy